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Mercury Alert Newsletter – 5 Minutes with Dave Appleyard

As part of our quarterly newsletter we would like to take this time to give you greater insight into our team members, their roles and their personalities.

Our Marketing Director, Grainne Elliott sat with Dave Appleyard, ARC Manager and asked him a series of questions to find out more about Dave.

Interview with Dave AppleyardDaveappleyard-ARC-Monitoring-Manager-819x1024

Please explain your day to day tasks and responsibilities.

It’s my overall responsibility for the ‘day to day’ running of the ARC and for all alarm traffic received, this includes Intruder, Fire, CCTV and Lone Worker Alarms.  I am also responsible for the management of all personnel employed within the ARC / RVRC.  It is very important that I ensure that a customer focused service is provided to our clients at all times.  Daily tasks vary but include daily function checks of all equipment, setting up new sites, continuation training of ARC Controllers,  compiling daily / weekly reports of alarm activation’s. Compiling weekly schedule reports for clients. I am required to work very closely, in partnership with all clients to ensure they are 100 percent happy with the service we are offering.

What do you enjoy about your role?

I love working in a busy, growing company where my duties tend to vary each day.

Do you face any challenges with this role?

Yes, I am challenged on a daily basis. As the company expands my role expands. I embrace these challenges and enjoying learning new skills.

How did you come to work for Mercury Security Management? 

I was looking for a new challenge a while ago and decided this role and company was perfect for me.

What was your role before Mercury Security Management?

Aviation Security Manager.

What’s your biggest achievement to date?

Refereeing at Wembley Football Stadium.

What do you enjoy doing in your spare time?

Football refereeing.

Dead or alive who would you most like to meet?

Alan Clarke, former Leeds United player.

What question would you like to ask this person?

What is it like to score the winning goal in the FA Cup Final.

Quick Fire Round:

Sweet or savoury? Sweet

Pepso or Coca-Cola? Coca-Cola

Cats or dogs? Dogs

Tea of coffee? Coffee

Nigh out or night in? Night in

PC or Mac? PC

Apple or Samsung? Samsung