Mercury Security Management


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Alarm Monitoring

24 Hours per day, 365 days per year

Why should my alarm be monitored?

A professionally installed, maintained and monitored intruder alarm system is a significant deterrent to crime. Likewise for a fire alarm system, a significant deterrent to fire damage.

In today’s demanding business and home environments, insurance companies and the Police recommend that installed alarms should be monitored.

Mercury Security’s 24 hour alarm monitoring service from our local NSI Gold approved Command and Control Monitoring Centre, exceeds all relevant requirements of the Police, Fire Service and Insurers.

With the latest technology, Mercury Security has the capacity to monitor all alarm platforms in the UK and Ireland.

Having gone through our own Training Academy, Mercury Security’s 24/7 Operators are fully qualified, SIA licensed and experienced in all aspects of alarm response. They provide the immediate response and exceptional customer service required by our clients at all times.

The Police and Emergency Services will respond to a monitored alarm signal that qualifies for Police response and is confirmed through the Mercury NSI Gold Command and Control Monitoring Centre. They will not respond to a flashing alarm, bell, siren or other unconfirmed alarm unless there is additional evidence of a crime being committed. Many insurers now require alarm monitoring by an NSI-approved Command and Control Monitoring Centre in order to reduce premiums charged to their customers.

Commercial Premises and Public Buildings

The rapid response to a fire or intruder alarm activation is vital to help reduce loss and also protect lives.

Mercury Security’s Command and Control Monitoring Centre operators are on duty 24 hours a day throughout the year and can monitor fire, intruder, temperature, freezer, medical, mechanical, environmental, lone worker and vehicle or asset tracking alarms. An alarm activation at the Mercury Security Command and Control Monitoring Centre will result in an immediate alert to the emergency services or keyholders. Mercury Security can also despatch its own Mobile Response Officers to assist or verify an alarm activation.

Utilising our highly qualified panel of external installers, Mercury Security has designed, installed and monitored fire, intruder, personal attack and panic button alarms in residential properties throughout the UK and Ireland, working in partnership with the leading communications companies. Mercury’s flexible infrastructure provides seamless integration with all leading alarm platforms.

Residential Properties

Mercury Security’s NSI Gold approved Command and Control Monitoring Centre is fully licensed and all operators are trained to respond to residential alarm activations.

Mercury Security has designed, installed, maintained & monitored fire, intruder, personal attack and panic button alarms in residential properties throughout the UK and Ireland, working in partnership with leading communications companies.

Mercury’s flexible infrastructure provides seamless integration with all leading alarm platforms. Mercury Security’s state-of-the-art, NSAI accredited Alarm Receiving Centre (‘ARC’) operates to NSI Gold standard, meeting or exceeding all relevant requirements of The Police, Fire Service and insurers in the monitoring of, and response to, intruder and fire alarms.

With the latest technology, Mercury Security has the capacity to monitor all alarm platforms in general use throughout the UK and Ireland. Having passed through our own Training Academy, Mercury Security ARC Operators are fully qualified, SIA licensed and experienced in all aspects of alarm response. They provide the immediate response and exceptional customer care that our alarm installer clients and their business and residential customers demand at all times.

Need to talk to Mercury Security Management about Alarm Monitoring?

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News from Intruder and Fire Alarm Monitoring Sector

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