Mercury Security Management


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Call Us : +44 (0)28 9262 0510       Email : info@mercurysecurity.biz
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FAQ

Frequently Asked Questions

Many businesses in the UK and Ireland are affected by crime each year, costing billions of pounds. Intruder Alarms and CCTV systems are a powerful tool to help fight against this crime and a Remotely Monitored solution is even more powerful. Our NSI Gold approved Command and Control Monitoring Centre will remotely monitor your premises 24 hours per day, 365 days per year. Remote Monitoring will ensure appropriate Police or Garda response to Alarm Activations and appropriate evidence will be provided due to visual confirmation of intrusions. Our fully trained Command and Control operatives will monitor your location; engage live with intruders through audio systems and record events for the Police or Garda, insurance and courts. Our Remote Monitoring solution can reduce the repair, insurance and emotional costs of an intrusion for business premises by preventing crime rather than simply recording video to support prosecution.
We have invested in the latest technology to provide one of the highest quality real time CCTV monitoring solutions across the UK and Ireland. Our Northern Ireland based Command and Control Monitoring Centre and its operating procedures are NSI Gold approved and accredited. Our technology supports all Fire, Intruder and CCTV platforms in general use throughout the UK and Ireland in both the Public and Private sectors organisations. All video and audio data is of the highest quality and is recorded by our Cisco-based infrastructure at levels which are accepted for both insurance and Police or Garda evidential purposes. The Mercury remote monitored package ensures that your system is 100% healthy. It produces images of quality which are highly useful for providing evidence in court. Our Technology along with our cloud based infrastructure ensures you receive the most cost effective solution for your requirements. Our CCTV monitoring platforms Immix and Sentinel Plus offer you unlimited opportunities and are designed to drive down the cost of monitoring your security systems across multiple locations while increasing the effectiveness and response times of our security teams responding to intrusions.
Mercury Security Management never compromise on quality and we consistently search and source new cost effective technologies to improve your security. We will offer you our ‘one stop shop’ security package bespoke and tailored to your specific business requirements. We have introduced our Security Solutions across the UK and Ireland to many prestigious businesses and without exception we have reduced their expenditure on security when it has been outsourced to our experienced and extensively qualified hands. We bring the talent, experience, tools and security expertise needed to holistically manage your security needs. Our business was built with a powerful ambition to listen to you and satisfy your needs. Our robust management and processes combine to make us one of the leading security services providers in Ireland. Our structure incorporates a number of well-resourced and experienced teams which provide the operational support to ensure effective and efficient delivery of our contract commitments.
We pride ourselves on our bespoke service, we are renowned for way we concentrate on relationship-building and planning for a mutually beneficial future for both the client and ourselves. We are focused on the continuous improvement of all of our systems and processes to incorporate best practice, achieve superior performance standards and maintain our accreditation’s to BSEN 90. We are an NSI Gold Approved Company and we are also highly accredited in the Republic of Ireland. We offer you a Gold standard of service that incorporates a Quality Management System to BS EN ISO 9001:2008. Our Gold Standard of Certification holds the greatest perceived value across the Security industry and by the Police, Fire & Rescue Services and Insurers.
  • Audited and accredited to Gold Standard.
  • We are independently owned and we offer you bespoke services to fulfil your security needs and budget.
  • We provide you with consultancy, specification, design, supply, installation, commissioning, monitoring, maintenance and auditing of our integrated security solutions.
  • We offer you project managed services.
Mercury Security Management is unique within the security industry as we can provide our clients with solutions for all of their security needs, from survey to design to costing and then supply, installation and commission. We can offer you an all in one package. We can manage the monitoring of intruder alarms, fire alarms and CCTV systems from our highly accredited control room based in Lisburn. Our ARC/RVRC utilises local operators to deal with local issues which we believe makes for a better understanding of issues when they arise.